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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Neto

September 22, 2026

5  out of  5
rating by John Neto
"We moved to Maine and was looking for a insurance agency. We had a lot of questions being new to Maine. We had a great experience with this insurance agency. Our representative was Caitlin. Very knowledgeable and friendly. Every time I emailed a question to Caitlin I received an answer right away. I highly recommend this insurance agency."
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Areti Menoudarakos

September 17, 2026

5  out of  5
rating by Areti Menoudarakos
"Nikki is the best!"
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James Schifano

September 17, 2026

5  out of  5
rating by James Schifano
"I had a wonderful experience with State Farm, especially working with Caitlin! She is incredibly helpful, professional, and always takes the time to make sure everything is explained clearly. Caitlin truly goes above and beyond to provide excellent customer service and makes the whole insurance process easy and stress-free. I highly recommend Caitlin and State Farm to anyone looking for someone they can trust!"
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Danielle Schifano

September 16, 2026

5  out of  5
rating by Danielle Schifano
"I have had State Farm insurance for over 10 years on my vehicle and when I bought a house that required flood insurance, Caitlin helped us get a policy that will protect our home. She is professional, knowledgeable, and always goes above and beyond to make sure everything is taken care of. She’s responsive, helpful, and genuinely cares about her customers. I really appreciate all the great work she does and would highly recommend Caitlin and State Farm to anyone looking for excellent service!"
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Kaileigh Lenentine

September 16, 2026

5  out of  5
rating by Kaileigh Lenentine
"My family has worked with Mike for years so when it was my turn to protect my family Mike was the best person for our insurance needs!"
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J Phill

September 15, 2026

5  out of  5
rating by J Phill
"Oh my goodness!!! I just got off the phone with Telesa (probably messed up her spelling). I have a home and MANY cars insured with Mike Lee State Farm. I started insuring home and house with him years and years ago. I think what may have sent me to him was a young lady back from college borrowed her dad's truck. She was leaving a medical facility/hospital & was evidently was tuning her car radio and ran into me. I actually steered my car out of the way but her truck hit my car. She had State Farm. I was not getting reimbursed in a timely fashion. I called a local office (Mike Lee) and he personally expedited things. I liked the service so much I then insured my house and cars(plural) with his State Farm Agency in Waterville Maine. Today I called with a few questions. Telesa (sp?) answered all of them. She saved me a significant amount of $$$. I need to rent a car and am now covered under State Farm, saving me a lot $$$ and eliminating any worries while I rent my car. EVERY EVERY person at his firm that has assisted me through the many years has been great! Well there is my review. I love to leave POSITIVE reviews like this but unfortunately in today's business environment it is seldom I get service like this. Jeff 😀 9/15/26"
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Jeff Bridges

September 15, 2026

5  out of  5
rating by Jeff Bridges
"Michael Lee is truly wonderful to work with! He has been incredibly helpful with my automobile insurance and always takes the time to make sure I’m taken care of. He’s friendly, honest, professional, and genuinely cares about his clients. I’m so grateful to have someone I can trust and highly recommend Michael Lee."
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Steven McCarthy

September 14, 2026

5  out of  5
rating by Steven McCarthy
"The staff has always been super attentive, thorough, professional, and a pleasure to interact with."
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Jim Bowdoin

September 14, 2026

5  out of  5
rating by Jim Bowdoin
"I had a great experience with Michael Lee State Farm. The team was professional, friendly, and genuinely took the time to understand my needs. They made the entire process easy and straightforward, answered all of my questions, and were always responsive when I needed assistance. It’s refreshing to work with people who truly care about their customers. I highly recommend Michael Lee State Farm to anyone looking for reliable, knowledgeable, and personalized insurance service!"
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Traveling Jay Bird

September 14, 2026

5  out of  5
rating by Traveling Jay Bird
"Michael Lee at State Farm Insurance has been a great choice for me. He is always helpful and fair. His office is one of the best and they work hard or dilligently to find the best options to fit my needs. I recommend this insurance office."
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Peggy Tapley

September 14, 2026

5  out of  5
rating by Peggy Tapley
"Staff is friendly, and easy to talk to. I've been with State Farm for over 20 years and never had a problem with them. Only had to use them twice, but they were super helpful."
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Siena Haskell

September 13, 2026

5  out of  5
rating by Siena Haskell
"We’ve had our home, auto, and life insurance through this State Farm office and have always had a great experience. The team is friendly, helpful, and easy to work with. Cait knows her stuff and always helps me out when changes are needed. Highly recommend!"
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Desmond Haskell

September 13, 2026

5  out of  5
rating by Desmond Haskell
"Great local State Farm office. We have our home, auto, and life insurance through them, and everyone has always been responsive, knowledgeable, and easy to work with. We’ve been very happy with the service."
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Jessica Maguire

September 9, 2026

5  out of  5
rating by Jessica Maguire
"I have been with State Farm for several years and every experience has been wonderful. Caitlin has always been friendly, knowledgeable and available to answers my questions and take care of all my insurance needs. She is a gem!"
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Liz Hollingdale

September 8, 2026

5  out of  5
rating by Liz Hollingdale
"Cait was friendly and helpful. She was able to answer all my questions."
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Morgan Blanchard

September 8, 2026

5  out of  5
rating by Morgan Blanchard
"Have had the BEST experience with State Farm! Nikki has been AMAZING and super helpful"
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Tatiana Knowles

September 8, 2026

5  out of  5
rating by Tatiana Knowles
"Excellent service from Caitlin White the other day. Was greeted happily and left with all my questions answered. Confident with them being our insurance holder!"
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Sasha Nason

September 8, 2026

5  out of  5
rating by Sasha Nason
"Great office atmosphere, very helpful staff and enjoy the pet snuggles when I visit the office."
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L Jones

September 8, 2026

5  out of  5
rating by L Jones
"Switching my home and auto insurance over was a breeze, thanks to Caitlin! She made the whole process seamless, clear, and stress-free. Beyond setting up my policies, she was an absolute lifesaver when I got a flat tire—stepping in to handle my roadside assistance without missing a beat. Her customer service, efficiency, and genuine care go above and beyond. If you’re looking to switch policies, ask for Caitlin!"
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DN Brown

September 8, 2026

5  out of  5
rating by DN Brown
"quick response - great rates"
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Missy Cleaves

May 6, 2026

1  out of  5
rating by Missy Cleaves
"Super unprofessional !! Niki needs to either get a better personality or a new job !! We are leaving because of her after my husband has been with them over 10yrs. Went to progressive and we are using Quiron insurance and Darcy has the best personality!! Look them up if your need of insurance!"
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taylor paquet

February 27, 2026

5  out of  5
rating by taylor paquet
"The staff are very easy to talk to, it does not take long to resolve things if needed be. I am always assisted in a quick but meaningful way. Talitha, is a wonderful lady and she is always so nice. She treats you just like a person and you can tell she likes her job."
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Victor LeCourt

November 4, 2025

5  out of  5
rating by Victor LeCourt
"Was very easy starting my auto insurance policy at state farm they were very smart and friendly."
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Brandon Lawler

October 16, 2025

1  out of  5
rating by Brandon Lawler
"Won’t help you when needed but put on a great face for the public. Just don’t get in an accident and you will live them"
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Jim2

March 27, 2025

5  out of  5
rating by Jim2
"Mike Lee and his Staff have always been very personal and courteous when I call or stop in and ask questions or for assistance. I am very happy to know I have them in my corner for all my insurance needs. Thank you."